Useful Match Day Info
We can all appreciate how exciting and extremely busy match days are at the Cardiff City Stadium, so we have listed a few helpful points below, to help you purchase with ease and enhance your match day experience:
Superstore Match day opening times
Saturday match days – 9am to kick off – Closed during game – then re-open for ½ hour after the final whistle.
Weekday match days – 9am to kick off – Closed during game – then re-open for ½ hour after the final whistle.*
*In the event of extra time or penalty scenarios we do not re-open after the final whistle.
Bank Holiday and Sunday match day opening hours vary – please call the Superstore before setting off to the stadium.
You will not be able to park within the stadium on weekend matchdays and after 12pm on weekday matchdays.
Building Up To Kick Off
The Superstore starts to get busier from 12pm, with our peak times being between 1pm and kick off.
During peak times, you may have to queue to enter the Superstore and at till points, however we do try to ensure queues remain as short as possible.
If you are collecting an item or have a query, please do not hesitate to speak to our security staff on our main doors, who will direct you to a staff member to deal with your query as efficiently as possible, with the least inconvenience to yourself.
Why not take advantage of our Additional Retail Booths!
Our Internal Retail Booths are situated at:
- Internal - Gate 3 – Beam 101
- Internal - Gate 5 – Beam 112
- Internal - Family Entertainment Area
Internal booths are open 1 ½ hours before kick off then close 15 minutes after the final whistle
Additional Retail Stores are stocked with merchandise relating to our fan base within the area it is situated, however all match day essential merchandise is guaranteed from replica shirts to baseball caps, key rings to soft toys.
Can’t find what you’re looking for? - No problem!
Just ask the sales assistant who will have the item brought to you for half time.
Want to make sure you can buy what you need? – easy!
Email or call the Superstore 0845 345 1485, with the item required, the matchday you will be collecting and the area the booth is situated and we’ll have it ready for you.
Shop with confidence!
All merchandise purchased at our additional retail booths can be refunded or exchanged either within the booths or at the Superstore – All merchandise is subject to our standard Superstore refund & exchange policy.
Match day Shirt Printing
We now offer match day shirt printing at the Superstore from opening to kick off and for half hour after the final whistle!
You can either wait for your shirt to be printed or collect your printed shirt after the game!